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True African Hospitality

Frequently Asked Questions

Questions we are asked often. If yours is not here, send us a message and we will answer it.

Staying at Pamusha

How far is Pamusha from Victoria Falls?

The lodge is around 3.4km from the waterfall itself and about 2.2km from Victoria Falls town, in a quiet residential area under teak trees.

Is breakfast included?

Yes. Pamusha is a bed and breakfast, and breakfast is served in the thatched dining area in the garden. Lunch and dinner are also available, with a buffet or a la carte menu.

Is there a swimming pool?

Yes, in the central garden area alongside the dining area and fire pit.

Is Wi-Fi available?

Yes, wireless internet is available at the lodge.

Are children welcome?

Yes. Family rooms with a queen bed and a bunk bed sleep up to four, and inter-leading rooms are another option for families and groups.

What are the rooms like?

Twenty rooms in total, in twin, double, single, family and inter-leading configurations. Contact us with your dates and we will confirm which are available and how they can be configured for your group. Every room has air conditioning, an overhead fan, a mosquito net, a fridge, a storage cupboard, a writing desk and chair, a flat-screen television with DStv, and an en-suite bathroom with a shower.

Is there parking?

Yes, on site.

Is laundry available?

Yes, a laundry service is available.

Is there room service?

Yes, room service is available.

Getting here

How do I get from the airport to Pamusha?

We do not run a complimentary airport shuttle, but transfers can be arranged from Victoria Falls, Livingstone or Kasane airports. Send us your flight details and we will meet you.

Which airports serve Victoria Falls?

Victoria Falls Airport is the closest. Livingstone in Zambia and Kasane in Botswana are both practical alternatives, and we can collect from any of them.

How do I get around town?

The lodge runs a 24-hour shuttle into town for a small fee, subject to availability. Most activities also include collection from the lodge.

Can you arrange transfers to other places?

Yes. We handle inter-city transfers, border crossings and runs to smaller regional airports including Kasane and Maun in Botswana, as well as into Zambia and Namibia.

Activities

Can I book activities through Pamusha?

Yes. We run our own sunset cruises on the Zambezi and arrange everything else in and around Victoria Falls, coordinated around your stay.

What time does the sunset cruise depart?

Departure shifts through the year with the sunset. Contact us for the current times, or see our sunset cruise page.

How long is the sunset cruise?

Sunset cruises on the Zambezi generally run around two hours. Confirm current timings with us when you book.

Do you operate your own boats?

Yes. Pamusha Cruises runs its own fleet on the Zambezi above the falls.

Is Devil's Pool always available?

No. Devil's Pool is on the Zambian side and depends entirely on river levels, so it is seasonal. Ask us what is running when you plan to visit.

Is white water rafting available all year?

No. Rafting in the Batoka Gorge depends on water levels and operator conditions, and the season varies. Confirm availability with us before you plan around it.

Are there age limits on activities?

Some of the adrenaline activities have minimums - bungee is usually 14 and up, and white water rafting 15 and up. Most other activities take all ages. Tell us who is coming and we will tell you what works.

Do children pay less?

On most activities children under 12 pay around half price. Helicopter flights are the exception, where children pay the full fare. We will confirm exact rates with your quote.

Are National Parks fees included?

Usually not. National Parks fees are charged separately by the government on entry and go towards maintaining the falls, the river and the surrounding park. They are normally paid on arrival at the activity.

What happens if it rains?

Rainstorms in Victoria Falls tend to pass within about half an hour, so most activities simply run a little later. If an activity genuinely cannot go ahead because of weather, you are not charged for it.

When is the best time to visit?

There is no bad time, only different versions of the place. Water is highest around April and May when the falls are at their most dramatic, though the spray can obscure the view. Levels are lowest around November, which opens up the rock face and suits the gorge activities. The drier months from June to September are generally better for wildlife.

Will I definitely see wildlife?

No trip can promise sightings. Wildlife moves and seasons change. What we can say is that the Chobe riverfront and Hwange waterholes in the dry season give you very good odds.

Safaris and destinations

Can I visit Hwange from Victoria Falls?

Yes, though it is better as an overnight or multi-night trip than a day trip. ZimParks gives the route as 172km towards Bulawayo, then 23km on tar from Cross Mabale. We can arrange transfers and accommodation.

Can I do a Chobe day trip from Victoria Falls?

Yes, and it is one of the most popular excursions. A typical day combines the border transfer, a Chobe River boat safari, lunch and a game drive. Border formalities apply.

What is the best time of year for wildlife?

The dry winter months concentrate animals around water, which generally makes viewing easier at both Hwange and the Chobe riverfront. The green season brings birdlife and better landscapes.

Visas and borders

Do I need a visa for Zimbabwe?

It depends on your nationality. Zimbabwe places visitors in three categories: no visa required, visa on arrival available, or visa required before travel. Check the official immigration website for your nationality, and see our visa page for how the system works.

Can I apply for a Zimbabwe visa online?

Yes. Zimbabwe operates an official eVisa platform at evisa.gov.zw. Even where a visa on arrival is available, applying in advance usually saves time at the border.

What is the KAZA Univisa?

A shared visa arrangement between Zimbabwe and Zambia, useful if you want to see both sides of Victoria Falls. Eligibility and conditions are set by the two governments and change, so confirm before relying on it.

Do I need anything special to visit Chobe?

Chobe is in Botswana, so it is an international border crossing. Carry your passport and check Botswana entry requirements for your nationality before the day.

Does Pamusha arrange visas?

No. We can help with travel information and logistics, but visas are between you and the relevant immigration authority.

Bookings and prices

How do I book?

Send an enquiry through any form on this site, or contact us directly. Tell us your dates, how many people and what you would like to do, and we will come back to you.

How do I get current prices?

Send us an enquiry with your dates and what you would like to do, and we will come back to you with current rates. We quote per enquiry rather than publishing prices, because rates move with season and group size.

How can I pay?

The lodge accepts Visa and MasterCard. Contact us about payment for activities and packages.

Can you arrange accommodation other than Pamusha?

Yes. Victoria Falls has everything from campsites and backpacker accommodation to self-catering, bed and breakfasts, chalets, hotels and luxury tented camps. Tell us your budget and we will place you.

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