Frequently Asked Questions

No. Some activities are subject to season and availability. Those that depend on river levels, such as white water rafting and Devil's Pool, change through the year, and others depend on weather or operator schedules. We confirm availability for your dates before anything is booked.

River cruises, transfers, fishing and the Chobe day trip, plus touring, adventure, wildlife and cultural activities in and around Victoria Falls. Some we run ourselves, and the rest we arrange with trusted operators.

Yes. Pamusha operates its own cruise boats, transfer vehicles and selected activities, and arranges everything else in and around Victoria Falls with trusted operators, coordinated around your stay. Add activities to your itinerary and send it to us, or pay online.

Departure shifts through the year with the sunset. Contact us for the current times, or see our sunset cruise page.

Sunset cruises on the Zambezi generally run around two hours. Confirm current timings with us when you book.

Yes. Pamusha operates its own three cruise boats on the Zambezi above the falls, running sunrise, lunch and sunset cruises. They are not resold from another company.

Three. All of our Zambezi river cruises run on Pamusha's own boats.

Sunrise Cruise, Lunch Cruise and Sunset Cruise.

Yes. Fishing on the Zambezi can be added to your itinerary, half day or full day, and we will confirm the details with you.

Yes, in Pamusha's own vehicles. Airport and local transfers can be added to your itinerary.

Yes. Activities run by trusted partner operators are marked Arranged by Pamusha, so you always know who runs each one, and we look after the booking for you.

No. Devil's Pool is on the Zambian side and depends entirely on river levels, so it is seasonal. Ask us what is running when you plan to visit.

No. Rafting in the Batoka Gorge depends on water levels and operator conditions, and the season varies. Confirm availability with us before you plan around it.

Some of the adrenaline activities have minimums - bungee is usually 14 and up, and white water rafting 15 and up. Most other activities take all ages. Tell us who is coming and we will tell you what works.

On most activities children under 12 pay around half price. Helicopter flights are the exception, where children pay the full fare. We will confirm exact rates with your quote.

Usually not. National Parks fees are charged separately by the government on entry and go towards maintaining the falls, the river and the surrounding park. They are normally paid on arrival at the activity.

Rainstorms in Victoria Falls tend to pass within about half an hour, so most activities simply run a little later. If an activity is cancelled for weather or safety reasons, we will offer a suitable alternative, a new time or a refund for that service, subject to any non-refundable third-party charges. See our cancellation policy.

There is no bad time, only different versions of the place. Water is highest around April and May when the falls are at their most dramatic, though the spray can obscure the view. Levels are lowest around November, which opens up the rock face and suits the gorge activities. The drier months from June to September are generally better for wildlife.

No trip can promise sightings. Wildlife moves and seasons change. What we can say is that the Chobe riverfront and Hwange waterholes in the dry season give you very good odds.

Pamusha Lodge has 21 rooms, in twin, double, single, triple and inter-leading rooms.

At 583 Manyika Road in Victoria Falls, Zimbabwe, in a quiet residential area around 3.4km from the waterfall itself.

Yes. Use the Book a Room button anywhere on the site to check availability and book directly.

Book online with the Book a Room button, email reservations@pamusha.com, or message us on WhatsApp. If you are also booking activities, add them to your itinerary and mention your room booking in your message.

The lodge is around 3.4km from the waterfall itself and about 2.2km from Victoria Falls town, in a quiet residential area under teak trees.

Yes. Pamusha is a bed and breakfast, and breakfast is served in the thatched dining area in the garden. Lunch and dinner are also available, with a buffet or a la carte menu.

Yes, in the central garden area alongside the dining area and fire pit.

Yes, wireless internet is available at the lodge.

Yes, children are welcome. They are charged the same rate as adults. Triple rooms sleep three adults, or two adults and two children, and inter-leading rooms suit two adults and two children.

21 rooms in total, in twin, double, single, triple and inter-leading rooms. Contact us with your dates and we will confirm which are available and how they can be configured for your group. Every room has air conditioning, an overhead fan, a mosquito net, a fridge, a storage cupboard, a writing desk and chair, a flat-screen television with DStv, and an en-suite bathroom with a shower.

Yes, on site.

Yes, a laundry service is available.

Yes, room service is available.

All prices are in US dollars and payable in any acceptable currency at a rate we will advise.

Book your room online with the Book a Room button. For activities and transfers, add what you would like to your itinerary, enter your dates and group size, then choose Pay Now or Send Enquiry. You can also contact us directly.

Yes. After you add an activity we ask whether you would like to add another, and everything you choose stays in your itinerary.

Yes. Browse the activities, add as many as you like, then enter your arrival and departure dates and group size to see your full Victoria Falls itinerary.

Yes. On your itinerary page choose Send Enquiry to Pamusha. Your activities and travel details are sent to us automatically and we follow up with you.

Yes. When your itinerary is ready, choose Pay Now. If you would rather talk it through first, choose Send Enquiry instead.

Your name, email, WhatsApp or phone number, arrival and departure dates, number of days in Victoria Falls, number of guests, the activities you would like, and any special requests.

Where a price is shown on an activity, such as the Chobe day trip, that is the current price. For everything else, add it to your itinerary or send an enquiry with your dates and group size, and we will confirm current rates - they move with season and group size.

The lodge accepts Visa and MasterCard. For activities, choose Pay Now on your itinerary page, or send an enquiry and we will confirm how to pay.

Yes. Victoria Falls has everything from campsites and backpacker accommodation to self-catering, bed and breakfasts, chalets, hotels and luxury tented camps. Tell us your budget and we will place you.

Yes. The restaurant welcomes walk-in guests as well as guests staying at the lodge.

Breakfast is served from 07:00 to 10:00. Timing can be flexible if you ask us in advance.

Yes, lunch and dinner are available through the day and evening. Please speak to Reception about lunch and dinner.

Yes. Our snack menu is available 24 hours a day.

Yes. The snack menu is available around the clock, including at night.

Yes, Pamusha has a cocktail bar, open to lodge guests and visitors.

We do not run a complimentary airport shuttle, but transfers can be arranged from Victoria Falls, Livingstone or Kasane airports. Send us your flight details and we will meet you.

Victoria Falls Airport is the closest. Livingstone in Zambia and Kasane in Botswana are both practical alternatives, and we can collect from any of them.

The lodge runs a 24-hour shuttle into town for a small fee, subject to availability. Most activities also include collection from the lodge.

Yes. Pamusha operates its own transfer vehicles, from an eight-seater up to a hundred-seater. Your transfer is run by our own team, not passed to another company.

Yes. Add an airport or local transfer to your itinerary, or send us your flight details, and we will confirm the pick-up and the price.

Yes. We handle inter-city transfers, border crossings and runs to smaller regional airports including Kasane and Maun in Botswana, as well as into Zambia and Namibia.

Yes, though it is better as an overnight or multi-night trip than a day trip. ZimParks gives the route as 172km towards Bulawayo, then 23km on tar from Cross Mabale. We can arrange transfers and accommodation.

Yes, and it is one of the most popular excursions. A typical day combines the border transfer, a Chobe River boat safari, lunch and a game drive. Border formalities apply.

The dry winter months concentrate animals around water, which generally makes viewing easier at both Hwange and the Chobe riverfront. The green season brings birdlife and better landscapes.

Yes. As a Victoria Falls ground handler we can arrange your accommodation, cruises, transfers, activities, tours and other experiences, with one local team as your point of contact for the whole trip.

Yes. Book your room with the Book a Room button, then add activities and transfers to your itinerary and send it to us. Mention your room booking in your message so we can tie everything together.

Yes. We operate our own cruises, transfers and selected activities, and work with trusted Victoria Falls operators for everything else. We always show which is which.

Yes. Guests staying at Pamusha Lodge get 10% off eligible activities booked through Pamusha.

If you are staying at Pamusha Lodge and book eligible activities through us, you receive 10% off those activities. This includes eligible activities we arrange with trusted partner operators. It is a benefit Pamusha extends to staying guests. Tick 'I am staying at Pamusha Lodge' on your itinerary and we apply it when we confirm your booking.

It depends on your nationality. Zimbabwe places visitors in three categories: no visa required, visa on arrival available, or visa required before travel. Check the official immigration website for your nationality, and see our visa page for how the system works.

Yes. Zimbabwe operates an official eVisa platform at evisa.gov.zw. Even where a visa on arrival is available, applying in advance usually saves time at the border.

A shared visa arrangement between Zimbabwe and Zambia, useful if you want to see both sides of Victoria Falls. Eligibility and conditions are set by the two governments and change, so confirm before relying on it.

Chobe is in Botswana, so it is an international border crossing. Carry your passport and check Botswana entry requirements for your nationality before the day.

No. We can help with travel information and logistics, but visas are between you and the relevant immigration authority.

For activities Pamusha operates, cancellations made 24 hours or more before the activity may be eligible for a full refund or rescheduling, depending on the activity. Later cancellations may attract charges, and no-shows are generally non-refundable. See our cancellation policy.

If Pamusha or the supplier cancels an activity for weather, safety or operational reasons, we will endeavour to offer a suitable alternative, a new time or a refund for that service, subject to any non-refundable third-party charges.

Where we book an activity with another operator, that operator's cancellation and refund terms may apply. We will tell you about any supplier conditions that differ from ours before you confirm.